Woocommerce/Bigcomerce - Instability in order status updates

Incident Report for ClearSaleUS

Resolved

We are pleased to inform you that our technical team has addressed the issue, and the application is now functioning normally.

If the problem occurs again, please contact our support team via email at support-clearsale@experian.com

Posted Aug 14, 2026 - 13:54 GMT-03:00

Investigating

We are currently experiencing instability affecting WooCommerce/BigCommerce order status updates. Our technical team is actively working to analyze and resolve the issue in order to restore normal operations as soon as possible.

Posted Aug 14, 2026 - 13:25 GMT-03:00

This incident affected: BigCommerce and WooCommerce.