[Shopify] Fraud diagnostic status update outage

Incident Report for ClearSaleUS

Resolved

The responsible team worked to normalize the update of ClearSale's fraud diagnosis status
Posted Jun 16, 2025 - 12:48 GMT-03:00

Identified

We are currently experiencing an outage with our Shopify plugin, in which the ClearSale fraud diagnostic status of the orders is not being updated on Shopify. The responsible team is already working to fix the issue.
Posted Jun 16, 2025 - 11:23 GMT-03:00
This incident affected: Shopify.
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