Shopify - Order Analysis

Incident Report for ClearSaleUS

Resolved

This incident has been resolved.

Posted Jun 17, 2026 - 15:06 GMT-03:00

Monitoring

Our teams worked on the analysis and resolution of the incident. At the moment, the service has been normalized and remains under monitoring.

Posted Jun 17, 2026 - 11:39 GMT-03:00

Update

We are continuing to investigate this issue.

Posted Jun 17, 2026 - 11:13 GMT-03:00

Investigating

We've identified a degradation in the analysis of orders originating from the Shopify plugin.
Our technical team is already working to restore service as quickly as possible.

Posted Jun 17, 2026 - 11:10 GMT-03:00

This incident affected: Shopify.