All Systems Operational

Uptime over the past 90 days. View historical uptime.
API Operational
Webhooks Operational
Email Notification Operational
Client Portal Operational
3DCart Operational
BigCommerce Operational
Magento Operational
Magento 2 Operational
nopCommerce Operational
OpenCart Operational
Oracle Commerce Cloud Operational
PrestaShop Operational
Salesforce Operational
Shopify Operational
Stripe Operational
Volusion Operational
VTEX Operational
WooCommerce Operational
Zoey Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance - Client Portal Enhancement Deployment Sep 16, 2026 06:30-07:30 GMT-03:00

We would like to inform you that a scheduled maintenance window will take place on September 16, 2026, from 6:30 AM to 7:30 AM (BRT).

During this period, the Client Portal may experience intermittent instability while we deploy an enhancement that enables the display of chargeback refund rejection reasons.

Expected Impact:
• Possible intermittent service disruptions during the maintenance window.

Affected Product:
• Client Portal

We are taking all necessary measures to minimize any impact and ensure a smooth deployment.

If you have any questions or require assistance, please contact our support team.

Thank you for your understanding and cooperation.
Posted on Sep 10, 2026 - 17:11 GMT-03:00

Sep 15, 2026

No incidents reported today.

Sep 14, 2026

Shopify Order Integration Issue
Resolved - This incident has been resolved.
Sep 14, 23:45 GMT-03:00
Investigating - We are currently experiencing an issue affecting the integration of orders from the Shopify eCommerce platform. As a result, some newly placed orders may be delayed or may not be synchronized correctly with downstream systems.

Our technical team is actively investigating the issue and working to restore normal service as quickly as possible. We will provide further updates as more information becomes available.

We apologize for any inconvenience and appreciate your patience.
Sep 14, 17:41 GMT-03:00

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

[API accounts ClearSale] Degraded Performance
Resolved - This incident has been resolved.
Sep 10, 11:03 GMT-03:00
Investigating - We are currently investigating an incident affecting the Accounts API, which is impacting the order integration process into our database. As a result, some orders may experience delays in processing, synchronization, or successful registration within downstream systems. Our team is working to restore normal service as quickly as possible.
Sep 10, 10:41 GMT-03:00

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

Maintenance in the Client Portal production environment
Completed - The scheduled maintenance has been completed.
Sep 1, 20:30 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 20:00 GMT-03:00
Scheduled - We would like to inform you that a scheduled system update will take place on September 1, 2026, from 8:00 PM to 8:30 PM (BRT).
During this period, the following product may experience intermittent instability:
Client Portal

We are taking all necessary measures to minimize any impact.
If you have any questions, our support team remains available to assist you.

Thank you for your understanding.
Aug 28, 14:10 GMT-03:00
Incident History Powered by Atlassian Statuspage